Villa Oldenhoff Privacy: How We Collect, Use, and Protect Your Guest Data
Planning a stay should feel effortless—and so should understanding how your information is handled. This guide puts Villa Oldenhoff privacy front and center, explaining exactly what we collect, why we use it, how long we keep it, and the measures we take to protect it. You’ll also learn how to manage cookies, exercise your rights, and make informed choices before, during, and after your visit.
What We Collect—and Why It Matters
Villa Oldenhoff processes personal data so we can deliver a smooth guest experience from booking to checkout. We collect the following information:
- First and last name
- Address details and country
- Language
- Telephone number
- Email address
- IP address
- Location data
- Data about your activities on our website
- Internet browser and device type
- Bank account number
- Other information you actively provide (for example, when creating an account, in correspondence, or by telephone)
How We Use Your Data
We only use your data for clear, legitimate purposes:
- Process your payment
- Contact you by phone or email when needed to perform our services
- Inform you about changes to our services or products
- Offer you the option to create an account
- Deliver goods and services you’ve requested
- Analyze website behavior to improve our website and tailor our offerings to your preferences
- Track browsing behavior across websites to align our products and services with your needs
- Comply with legal obligations, such as tax requirements
Note on minors: our website and services are not intended for visitors under 16 without parental or guardian consent. If you believe we have collected such data by mistake, contact us and we will delete it.
Cookies and Analytics: What’s Placed and Why
Cookies are small text files stored in your browser that help a site function and improve your experience. Villa Oldenhoff uses functional, analytical, and tracking cookies:
- Functional cookies: ensure core features work properly and remember your preferences.
- Analytical cookies: help us understand how our website is used so we can optimize it.
- Tracking cookies: enable tailored content and advertisements.
Google Analytics
We use Google Analytics to monitor how visitors use the website and to receive usage reports.
- The information is anonymized to the extent possible. By default, your IP address is not included.
- If you consent to include your IP address, your visit may be registered up to the place-of-residence level.
- Google may disclose these data to third parties when legally obliged or when third parties process the data on Google’s behalf. We do not permit Google to use Analytics data for other Google services.
- Data are transferred to and stored by Google on servers in the United States. Google abides by Privacy Shield principles and is a member of the program, implying an adequate level of protection for any personal data processed.
Social Media Plug-ins
Our site includes buttons to promote or share pages on social networks such as Facebook and Twitter. These buttons place cookies via code provided by those platforms. Data collected may be stored on servers in the United States. These platforms commit to Privacy Shield principles.
Your Cookie Choices
- You can opt out of cookies by changing your browser settings and delete previously stored cookies.
- You can reset the cookie preferences you chose on your first visit to our site.
- To centrally remove certain third-party tracking cookies, use Your Online Choices so they’re not reinstalled elsewhere.
Main Cookies Used
| Cookie | Purpose | Expiry |
|---|---|---|
| _ga | Generates anonymous statistics on site use | 2 years |
| _gid | Generates anonymous statistics on site use | Session |
| _gat | Throttles request rate | Session |
| collect | Sends device/behavior data to Google Analytics; tracks across devices and channels | Session |
| NID | Identifies returning user’s device for targeted ads | 6 months |
| PHPSESSID | Preserves user session state across pages | Session |
| r/collect | Sends device/behavior data to Google Analytics; tracks across devices and channels | Session |
How Long We Keep Your Data
We retain data no longer than necessary for the purposes described above. The following retention periods apply:
| Personal data | Reason | Retention period |
|---|---|---|
| First and last name | Address you appropriately in calls or messages | Indefinite |
| Address details | Send postal messages if needed | Indefinite |
| Bank account number | Process payments or refunds | Indefinite |
| Email address | Respond to you or send newsletter with consent | Indefinite |
| IP address | Determine your location when visiting the site | Indefinite |
| Data about your activities on our websites | Website optimization analysis | 50 months |
| Internet browser and device type | Website optimization analysis | 50 months |
When We Share Data (And When We Don’t)
Villa Oldenhoff only provides personal data to third parties when necessary to perform our agreement with you or to comply with a legal obligation.
How We Protect Your Data
Security is built into our processes to prevent misuse, loss, unauthorized access, unwanted disclosure, and alteration.
- TLS (formerly SSL): All data you send to us travel over a secure HTTPS connection (look for the padlock in your browser).
- DNSSEC: We use Domain Name System Security Extensions to help prevent you from being redirected to a fake IP address when your browser looks up our domain—an added layer of integrity for domain-to-IP resolution.
If you believe your data are not secure or notice signs of misuse, please contact us at info-villa@oldenhoff.nl.
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Delete your data
- Withdraw consent where processing is based on consent
- Object to processing of your personal data
- Data portability (receive your data in a common file format or have it sent to another organization)
To exercise your rights, email info-villa@oldenhoff.nl. To prevent abuse, we may ask you to verify your identity. If your request relates to cookie-linked data, please include a copy of the relevant cookie from your browser settings.
You also have the option to lodge a complaint with the national Data Protection Authority.
Quick Answers (At-a-Glance)
What personal data does Villa Oldenhoff collect?
Name, address (and country), language, phone, email, IP address, location data, website activity, browser/device type, bank account number, and any information you actively provide (e.g., via account creation, correspondence, or calls).
Do you use Google Analytics, and where are the data stored?
Yes. We use Google Analytics to understand website usage. Data (anonymized as much as possible; IP excluded by default) are processed and stored on servers in the United States.
How long do you keep my data?
Core contact and payment details are kept for an indefinite period for service and legal reasons. Website usage and device data are kept for 50 months.
Do you share my data with others?
Only when necessary to perform our agreement with you or to comply with a legal obligation.
How is my data secured in transit?
With TLS/SSL encrypted connections (HTTPS) and DNSSEC to protect domain lookups from tampering.
Practical Tips to Stay in Control
- Review your cookie settings: Adjust your browser to limit or block cookies and clear stored cookies regularly.
- Reset your on-site preferences: Use the option to reset cookie preferences you selected on your first visit.
- Manage third-party tracking: Remove and control interest-based advertising cookies via Your Online Choices.
- Use strong, unique credentials if you create an account, and keep your devices up to date.
- Exercise your rights: Email info-villa@oldenhoff.nl to access, correct, delete, or port your data, or to withdraw consent.
Transparency Across Your Stay
Whether you’re browsing rooms like our Garden Rooms (Tuinkamers), Upper Rooms (Opkamers), Attic Rooms (Zolderkamers), or our suites (Suite Erf, Suite Weide), or discovering amenities such as the Sauna, boat rental, and bicycle rental, we apply the same commitment to privacy. The same goes for planning time outdoors—think nearby walking routes and cycling routes—or exploring the surroundings like Amsterdam. Clear purposes, proportionate collection, defined retention, and robust security guide how we handle your data at every step.
Conclusion
Your trust matters. Villa Oldenhoff privacy practices are designed to be transparent, purposeful, and secure—so you can focus on enjoying your stay. If you have questions or wish to exercise your rights, email info-villa@oldenhoff.nl. Ready to plan your visit? Explore our rooms and amenities—then book with confidence knowing your data are protected.